Aluminum Entrance Door Warranty: What We Offer

What the warranty generally covers

A warranty protects you against defects that come from manufacturing or materials, not from normal wear or misuse. For an aluminum entrance door made to measure at our Tel Aviv factory, coverage normally applies to the door leaf, the profile construction, the locking hardware we supply, and the surface finish when it is delivered as specified.

Because every door is built to your opening, the warranty is tied to the agreed specification. What you approved in writing is what we stand behind.

What is usually not covered

Warranties do not cover damage caused by accidents, impact, forced entry, or unsuitable use. Problems that come from an opening that was out of level, a frame fixed to an unprepared wall, or changes made after delivery are generally outside the warranty.

• Scratches or dents caused on site after installation
• Damage from cleaning with abrasive or harsh chemicals
• Changes or repairs carried out by others

How the warranty period is confirmed

The warranty period is not something to assume. Before production, your written specification should state the coverage period, the start date and what counts as a claim. Keep that document with your approval, since it is the reference point if you ever need service.

If anything in the quote is unclear, ask us to clarify it before you sign. A clear answer at the start prevents misunderstandings later.

Why installation matters for your warranty

An aluminum door performs well when the frame is installed plumb, square and sealed correctly. Installation quality affects how the door opens, closes and seals, and it can influence whether a later issue is a manufacturing matter or an installation matter.

Our process includes on-site measurement and careful fitting, which reduces the chance of problems that come from the opening itself.

Documents to keep for after-sale service

Store a few key items in one place so any future claim is quick to process:

• The signed quote and written specification
• Your approved drawing and measurements
• Installation date and the installer's name
• Photos of the door at delivery

These records show what was agreed and when the door was delivered.

How to make a warranty claim

If you notice a defect, contact us as soon as possible and describe the issue with clear photos. Explain where the door is located, when you first saw the problem, and how the door is being used. This helps us determine whether the matter falls under the warranty.

We will review the case against the written terms and tell you the next steps, whether that is an inspection, an adjustment or a repair.

Frequently asked questions

Does the warranty cover the lock and handle?

Hardware we supply is covered under the warranty terms stated in your written specification. Confirm the exact coverage for each component before you approve the order.

Is the warranty affected if I install the door myself?

Installation quality can affect whether a problem falls under the warranty, so we recommend professional installation. Check the written terms for how self-installation is treated.

Will the color or finish stay the same over time?

Finishes are covered for defects in the agreed finish at delivery. Normal weathering and damage from harsh cleaning are generally not covered, so ask about care instructions.

Do I need to keep the original paperwork?

Yes. Your signed quote, specification and installation records are the reference for any warranty claim, so keep them together.

Common mistakes to avoid

A common mistake is assuming the warranty covers everything without reading the written terms. Another is letting the installation or cleaning happen in a way that falls outside the agreed conditions.

Our recommendation

Before ordering, ask for the warranty period and coverage in writing and attach them to your approved specification. Keep all paperwork and photos from delivery so any future claim can be handled quickly.

Summary

The aluminum entrance door warranty at Techno Kol Uzi covers manufacturing defects under terms confirmed in writing before production. Get those terms in your specification and keep your records.

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