Ordering a Custom Steel Staircase: Step-by-Step Guide

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To order a custom steel staircase, send photos and the space dimensions, arrange an on-site measurement, approve a written drawing and specification, then the factory produces and installs the staircase. Clear measurements and a confirmed finish at the start prevent most delays and rework.

Step 1: Send your inquiry with photos

Start by describing what you need: the type of staircase, whether it is indoor or outdoor, the number of floors, and where it will stand. Photos of the space, the floor finish and any existing railings help the factory understand the site before anyone visits.

Include a rough sketch if you have one, even a hand-drawn one. A simple sketch of the landing, the direction of travel and the wall positions saves a lot of back-and-forth later.

Step 2: On-site measurement

A technician visits the site to measure the staircase opening, the rise height, the total run and the landing dimensions. Measurements should be taken where the staircase will actually sit, because walls are rarely perfectly square or level.

Floor-to-floor height at each level
Width of the opening and any wall protrusions
Position of doors, windows or ceiling beams nearby

Step 3: Drawing and written specification

Based on the measurements, the factory prepares a drawing showing the staircase layout, dimensions, stringers, treads and railings. A written specification accompanies it, listing the steel profiles, tread material, connection method and finishing.

Read both documents carefully. Check the step count, the direction of rise and the placement of the railing. Ask questions now, since changes after production are harder and more costly.

Step 4: Choose the material and finish

Decide on the tread material, such as steel plate, wood or glass, and the finish. Hot-dip galvanizing gives strong corrosion protection, and powder coating adds color and a smooth surface. For outdoor staircases, the finish matters as much as the structure.

Railings must comply with the Israeli standard SI 1142 for guard height and gaps. Exact values are confirmed with your engineer during the drawing stage.

Step 5: Approval and production

Once you approve the drawing and specification in writing, production begins in our factory on Rival Street in Tel Aviv. Cutting, welding, assembly and finishing are carried out in sequence, and any change after approval may affect the timeline.

Ask for a clear confirmation of what is included, such as installation, anchors and any finishing on site, so that nothing is assumed.

Step 6: Installation and handover

The staircase is delivered and installed on site. Check the alignment, the levelness of the steps, the fixing points and the railing height before the installer leaves. Raise any issue immediately while the team is still present.

Keep the drawing and specification with your building documents. They are useful for future maintenance, repairs or any later extension.

Frequently asked questions

How long before I can see the staircase drawing?

The drawing follows the on-site measurement, and the factory will confirm the expected timing when you request a quote. Accurate measurements help keep the drawing stage moving quickly.

Can I change the design after approving the drawing?

Changes are possible before production starts, but they may affect the timeline and the final scope. Requests made after production has begun are harder to accommodate.

Do you install the staircase as well as manufacture it?

Installation is part of the process described in the quote, so confirm exactly what is included in your order. Ask about anchors and site finishing when you discuss the project.

Is a steel staircase suitable for outdoor use?

Yes, provided it has an appropriate protective finish such as hot-dip galvanizing followed by powder coating. The finish choice should reflect the exposure to weather and sea air.

Common mistakes to avoid

The most common errors are ordering before exact on-site measurements are taken and approving a drawing without checking the step count and railing position. Both lead to rework that could have been avoided at the start.

Our recommendation

Measure the opening twice, and let the factory measure it too before the drawing is finalized. Get the finish, railing height and installation scope written into the approved specification.

Summary

Ordering a custom steel staircase works best when you move through inquiry, measurement, written approval, production and installation in order. Clear documents at each step give you a staircase that fits your space and lasts.

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