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Ordering Custom Glass Balustrades: Step-by-Step Process

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t348-3

Ordering custom glass balustrades follows a clear sequence: inquiry with photos, on-site measurement, a written drawing and specification, client approval, factory production, finishing, and installation. For bulk developer orders, measuring and approving every floor against the drawings before production is what keeps the project on schedule.

Step 1: Send an Inquiry with Photos and Plans

The process starts with a short inquiry. Send photos of the balcony, stair or terrace, along with architectural plans if you have them. Note the number of units or floors, the type of building and any design preferences such as frameless glass, a handrail finish or a specific glass tint.

  • Plans or elevations for each building type
  • Number of balconies, stairs and terraces per type
  • Target installation window

This information lets us understand the scope before anyone visits the site.

Step 2: On-Site Measurement

Once the inquiry is reviewed, our team measures on site. For a developer project we recommend measuring a sample of each unit type first, then checking the rest against the structure as construction progresses. Concrete slabs, edge beams and wall finishes often differ from the drawings by a few millimetres, so measured dimensions are what the glass is cut to. Record the fixing method, whether floor-mounted, edge-mounted or side-mounted, and any obstacles such as drainage or electrical outlets.

Step 3: Drawing and Written Specification

After measurement we prepare a drawing for each unit type and a written specification. The document covers dimensions, glass type and thickness, handrail profile, posts or clamps, fixings, finish and installation notes. Each drawing should be checked against the building's structural and safety requirements; the Israeli railing standard SI 1142 applies, and exact values are confirmed with the project engineer rather than assumed.

Step 4: Client Approval

Review the drawings and specification carefully before approving. Confirm the glass finish, the handrail colour, the fixing method and the quantities per unit type. Approval is the point where the design is locked, so changes after this stage can delay production. For bulk orders, ask for a single approved document per unit type so site teams and contractors work from the same reference.

Step 5: Production and Finishing in the Factory

Production takes place at our factory on Rival Street in Tel Aviv. Steel components are cut, welded and prepared, then finished by hot-dip galvanizing or powder coating depending on the specification. Glass panels are cut to the approved measurements and prepared for the chosen fixings. Working in the factory allows consistent quality across large quantities and keeps site work to a minimum.

Step 6: Delivery and Installation

Components are delivered and installed according to the approved sequence, usually starting with a single pilot unit so the design can be confirmed in real conditions. Once the pilot is accepted, the remaining units follow the same procedure. Keep a record of each installed unit against its drawing, which simplifies handover and any future maintenance.

Frequently asked questions

How long does the ordering process take?

The timeline depends on the number of unit types, site access and approval speed. Ask for a schedule that matches your construction programme, since measurement and approval steps must be completed before production begins.

Do you measure every balcony in a bulk order?

We recommend measuring a representative sample of each unit type first, then verifying the remaining units against the structure as work progresses. This balances accuracy with efficiency on large projects.

Can the design change after approval?

Changes are possible but may affect production scheduling and quantities. For this reason, we ask for a clear approval of the drawing and specification before manufacturing starts.

Who checks the safety requirements?

The design should be reviewed against the applicable standard, including SI 1142, and confirmed with the project engineer. Exact structural values are verified during the planning stage.

Common mistakes to avoid

The most common error is approving drawings before the on-site measurements are confirmed, which can cause fit problems later. Also avoid changing the handrail or glass specification after production has started.

Our recommendation

For developer projects, measure and approve one pilot unit per type before committing to the full quantity. This catches structural and design issues early and gives your team a reference for every remaining installation.

Summary

Ordering custom glass balustrades moves from inquiry to measurement, drawing, approval, factory production and installation, and following these steps in order keeps bulk projects on track.

Send us your plans and photos to start the process.

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