How to Order a Replacement Part for Your Existing Gate

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To order a replacement part for your existing gate, collect the gate's details, photograph the damaged component and measure it accurately, then send the information to our factory so we can produce a matching piece. Most parts can be made to measure, so an exact match to your current gate is possible even if the original manufacturer is unknown.

Start by Identifying the Part You Need

Before contacting anyone, identify exactly which component has failed. Common replacement parts include hinges, latches, locking mechanisms, pivot brackets, infill bars, rails, posts and motor arms for electric gates. Naming the part correctly saves time and avoids ordering something you do not need.

Look at how the part connects to the rest of the gate. Note whether it is welded, bolted or fixed with a pin, since this affects how the new piece must be made.

Take Clear Photographs

Good photos make a big difference. Take one photo of the whole gate so we can see its style and overall structure, and one close-up of the damaged part showing how it attaches. If possible, include a photo with a tape measure or a coin next to the part to show scale.

Photograph the front and back of the component
Show the connection points clearly
Keep the photos sharp and in good light

Measure the Component Accurately

Accurate measurements are the key to a part that fits the first time. Measure the length, width and thickness of the damaged piece, and the distance between the holes or mounting points. For the full gate, record its width and height as well.

If the part is curved or unusual in shape, make a simple sketch with dimensions. Even a rough drawing helps our team understand what is required before we start work.

Describe the Material and Finish

Tell us what the gate is made of: iron, aluminum, stainless steel or glass-supported structures. Also describe the finish, such as hot-dip galvanizing, powder coating in a specific color, or a steel-look profile finish. Matching the finish matters, because a new part in a different shade or texture is easy to spot.

If you do not know the material, a magnet can help: it sticks firmly to iron and steel but not to aluminum or stainless steel.

Send Your Request and Approve the Drawing

Send your photos, measurements and description through our WhatsApp or contact page. Our team reviews the information and may ask a few follow-up questions. For parts that require it, we prepare a drawing and a written specification so you can confirm the details before production.

Once you approve the drawing, we move the part into production in our factory at 37 Rival Street, Tel Aviv.

Receive, Finish and Install the Part

After production, the part receives the agreed finish, such as hot-dip galvanizing or powder coating, to protect it from weather and rust. We can arrange installation, or you can fit it yourself if the work is simple. For electric gates or any load-bearing component, having a qualified technician fit the part is strongly recommended, and exact safety values should be confirmed with the engineer.

Frequently asked questions

Can you make a part if I do not know the original manufacturer?

Yes. Our parts are made to measure, so we can reproduce a component from photos, measurements and a description even when the original brand is unknown.

What if I only have a broken piece and not the whole gate?

A broken piece is often enough. Send clear photos and measurements of it, and we will confirm whether a new part can be made to match.

Will the new part match the color of my existing gate?

We aim for a close match. Tell us the existing finish and color, and we will confirm how the new part will be finished before production.

Do I need to send a drawing with my request?

A drawing is not required. A few clear photos, accurate measurements and a short description are usually enough to start the process.

Common mistakes to avoid

Ordering a part based on an estimate instead of an accurate measurement is the most common error, leading to parts that do not fit. Also avoid sending only a blurry photo, since it makes the correct component hard to identify.

Our recommendation

Measure twice and measure the mounting holes as carefully as the overall length, because fit depends on those points. If the part carries weight or controls an electric gate, have it installed by a qualified person.

Summary

Identify the part, photograph and measure it, describe the material and finish, then send everything to our factory for a made-to-measure replacement.

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