Reception Glass Screens for Banks and Service Counters

Why banks and service counters need glass screens

Banks, post offices, insurance offices, clinics and government service desks deal with a steady flow of people, and staff often work close to the public. A glass screen creates a physical barrier that protects employees while keeping them visible and easy to speak with. Clear glass lets customers see the staff member, which keeps the service feeling personal instead of closed off.

A well-designed screen also helps organize the counter. It defines one side for staff and one side for customers, which reduces crowding at the desk and gives the service area a more orderly and professional look.

Choosing the right glass and frame

The glass thickness and type should match the level of protection you need. Laminated glass holds together when struck, which makes it a common choice for counters that face the public. Toughened glass is strong for its weight and is often used in framed or frameless designs.

• Laminated safety glass for impact resistance
• Toughened glass for strength and clarity
• Aluminum or stainless steel frames for a clean finish

The frame material and finish should suit the rest of the space, from a modern bank lobby to a simple clinic reception.

Planning the opening and the speaking point

Think about how documents, cards, cash or forms will pass between staff and customers. A small opening at the base, a sliding tray or a speaking grille can be built into the screen. The position of the opening should be comfortable for a seated or standing customer, and the speaking points should allow the voice to carry without strain.

Measure the counter height, the depth of the work surface and the typical height of your customers before choosing the screen dimensions. Our team takes these measurements on site so the screen fits the actual room.

Our process from inquiry to installation

Every screen starts with a conversation. Send us photos of your counter and a short description of how it is used. We then visit the site to measure, after which we prepare a drawing and a written specification for your approval. Once approved, the screen is produced in our factory at Rival Street 37 in Tel Aviv, finished and then installed at your location.

Because the work is made to measure, the drawing stage is important. It lets you review the layout, opening positions and finishes before anything is cut.

Maintenance and daily cleaning

Glass counter screens are exposed to fingerprints, breath and frequent cleaning, so choose surfaces that are easy to wipe down. Use a soft cloth and a non-abrasive glass cleaner, and avoid harsh products that can dull coatings. Check the seals, joints and sliding parts from time to time to keep them smooth and tight.

Regular checks help the screen look good for years and keep it working as intended for your staff and customers.

Adapting the screen to your building and standards

Each site has its own structure, floor and ceiling conditions, and local requirements. Fixings, heights and glass specifications should be confirmed with the relevant engineer before installation. Our team works with architects, contractors and interior designers to make sure the screen fits the design and the building.

If your project also includes railings, partitions or other glass elements, we can plan them together for a consistent look.

Frequently asked questions

What type of glass is best for a service counter screen?

Laminated safety glass is commonly chosen for counters facing the public because it holds together when struck. The best option depends on your protection needs and the design of the space.

Can the screen include a document opening or speaking grille?

Yes, openings for documents, trays and speaking grilles can be built into the screen. Their position is planned during the measurement and drawing stage.

How does the ordering process work?

You send photos and a description, we measure on site, and then prepare a drawing and written specification for your approval. After approval the screen is produced in our Tel Aviv factory and installed.

How should a glass screen be cleaned?

Use a soft cloth and a non-abrasive glass cleaner, and avoid harsh products. Check seals and sliding parts regularly to keep them in good condition.

Common mistakes to avoid

Many businesses choose glass thickness and opening positions without measuring the actual counter and customer height. Skipping the drawing approval stage often leads to a screen that is awkward to use.

Our recommendation

Before ordering, mark the desired opening and speaking points on the existing counter and test them with your staff. Share these markings with us so the screen is designed around real daily use.

Summary

A glass screen service counter protects staff while keeping service clear and professional. Techno Kol Uzi designs and manufactures these screens to measure in Tel Aviv, from measurement to installation.

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