Request Maintenance Service for Your Existing Parking Barrier

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To request maintenance service for an existing parking barrier, send us photos, the make or model if known, and a short description of the fault or the service you need. We then arrange an on-site inspection, provide a written specification of the required work, and carry out repairs or scheduled servicing after your approval.

What to Prepare Before You Contact Us

A clear first message saves time for both sides. Gather a few photos of the barrier arm, the housing, the control box and the surrounding area, and note when the problem started and how often it happens. If you know the manufacturer, model or serial plate details, include them too.

Photos from two or three angles
A description of the symptom (slow movement, noise, not closing, misalignment)
Access hours for the site and the name of the person on site

Having this information ready allows us to understand whether the request is routine servicing or a repair.

The On-Site Inspection and Measurement

After reviewing your request, we schedule a visit to Tel Aviv or the site location to inspect the barrier. The technician checks the arm alignment, the counterbalance, the hinges, the drive mechanism, safety sensors and the condition of the base and anchors. Where parts are worn or the barrier is an older installation, we measure the arm length, mounting dimensions and clearance so replacement parts fit correctly.

The inspection ends with a discussion of what we found, so you understand the condition before any work begins.

Written Specification and Your Approval

We do not start work on an existing barrier without a written specification. It lists the faults found, the proposed repairs or servicing tasks, the parts that need replacing, and the finishing required if steel components are repainted or galvanized. You review the document and approve it before production or site work begins.

If the inspection shows the barrier should be replaced rather than repaired, the specification explains the reasons and offers the options side by side.

Workshop Repair and Production of Parts

Components that need fabrication are made in our factory at 37 Rival Street, Tel Aviv. This includes new arms, brackets, shafts and custom steel parts matched to the measurements taken on site. Steel parts are finished as specified, for example hot-dip galvanizing for outdoor corrosion protection or powder coating for appearance.

Fabrication to the measured dimensions
Finishing according to the approved specification
Quality check before dispatch

Installation and Scheduled Servicing

Once parts are ready, our team returns to install them and adjust the barrier. Adjustment covers balancing the arm, setting limit positions, checking safety reversing and confirming that the drive runs smoothly. Where a service agreement suits your site, we plan periodic visits so small wear issues are addressed before they become faults.

Before leaving, we review the work with the site contact and note any recommendations for future attention.

Keeping Your Barrier Safe Between Visits

Simple habits extend the life of a parking barrier. Keep the area around the base clear of debris, ask users to report unusual noise or slow movement early, and avoid forcing the arm by hand. For safety-related checks, the Israeli railing standard SI 1142 is a useful general reference, although exact requirements for each installation are confirmed with the responsible engineer.

Frequently asked questions

What information should I include in a maintenance request?

Send photos of the barrier, the make or model if you know it, and a short description of the problem or the service you need. Mention how often the issue occurs and the best times for a site visit.

Do you inspect the barrier before quoting the work?

Yes. We carry out an on-site inspection and take any needed measurements, then provide a written specification for your approval before work starts.

Can you repair a barrier that was not installed by us?

In many cases yes. The inspection will confirm whether the existing parts can be repaired, adjusted or replaced with suitable fabricated components.

Will I approve the work before it is carried out?

Yes. Repairs and replacements are carried out only after you review and approve the written specification.

Common mistakes to avoid

Waiting until the barrier stops working completely often turns a simple adjustment into a larger repair. Sending a request without photos or measurements also slows the process because a visit is needed before the work can be specified.

Our recommendation

Schedule a service inspection at least once a year, and report slow movement or noise early. Keep a note of the date and the issues found so each visit builds on the last.

Summary

Request maintenance for your parking barrier by sending photos and a description, then follow the inspection, written specification, factory repair, installation and servicing process.

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